Category Archives: Avaya Phone Systems Sales, Support and Service

Latest Articles, Tips, and How To on Avaya Phone Systems Including IP Office, Partner ACS, Call Manager, Definity, Audix, Merlin Magix, and Merlin Legend. All original content.

Telcom & Data Announces new Jacksonville FL Office

Milwaukee WI 1/11/2018, Telcom & Data is pleased to announce the opening of our new offices in Jacksonville FL. near St. John’s Town Center. The new office will be headed up by Mr Izzy Bonilla and Mr. Bing Parkinson. The … Continue reading

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What to do when your phone system crashes on a busy weekend.

Domino’s Pizza on North Clark street in Chicago is one of the highest grossing franchises in the entire country so when their phone system died unexpectedly they got busy with an online video apology showing the new phone system being … Continue reading

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Spring Storms Wreak Havoc on Telephone Equipment

Just like Wayne Hancock said Lord I love Thunderstorms and Neon Signs.   In my case I love thunderstorms because there is sure to be an uptick in business as lighting. power outages and power surges wreak havoc on phone … Continue reading

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BBX Call Center Reporting Software Low Cost Big Features

Telcom & Data INC. is proud to announce it has partnered with BBX Technologies Call  Center Vuesion Software for delivering call center solutions to Avaya IP Office users. The IP Office is mid size phone system for up to 2000 … Continue reading

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Avaya Phone System Support for Chicago Area Businesses

Avaya phone system support is available for Chicago area business for both newer and older phone systems including Merlin , Partner, Spirit, Definity, Audix , and IP Office. Located in downtown Chicago, Telcom & Data ,est 1996, is centrally located to … Continue reading

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Avaya IP Office Phone System Support Help

Did your company buy an IP Office phone system and now you are in charge of programming changes?  We can help. Telcom & Data, an Authorized Avaya business Partner, provides complete support on IP Office and VoiceMail Pro. From simple … Continue reading

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Nortel Phone Support Not Hard To Get?

Nortel Phone Support Not Hard To Get?  We receive many calls everyday from Nortel phone system users looking for support help. Nortel filed for bankruptcy back in 2009 and Avaya ended up purchasing the company.  Support for Nortel manufactured system … Continue reading

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Avaya Announces End Of Support of all Merlin Phone Systems

We received several calls from customers this past week looking for support on their Merlin phone system stating they had received letters from Avaya announcing the end of support for their Merlin phone systems. We decided to check on the … Continue reading

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How IP Telephony Can Help You Through The Polar Vortex

As the Polar Vortex passes through much of the U.S. businesses, schools, airports and government offices have closed because of icy impassable roads. The economic effects for businesses can be tremendous. A disaster recovery plan can keep businesses operating even in … Continue reading

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Telcom & Data Launches New Conference Bridge Web Site

Telcom & Data a Chicago/Milwaukee based telecommunications company has launched http://www.conference-bridge.com a site dedicated to collaboration technology. The site features products and solutions including Audio Conference Bridge,  Conference Phones, Video Conference Room Systems,  Multi Point Video Conference Bridges, Large Installed … Continue reading

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