Category Archives: Phone System Maintenance

Spring Storms Wreak Havoc on Telephone Equipment

Just like Wayne Hancock said Lord I love Thunderstorms and Neon Signs.   In my case I love thunderstorms because there is sure to be an uptick in business as lighting. power outages and power surges wreak havoc on phone … Continue reading

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Avaya Phone System Support for Chicago Area Businesses

Avaya phone system support is available for Chicago area business for both newer and older phone systems including Merlin , Partner, Spirit, Definity, Audix , and IP Office. Located in downtown Chicago, Telcom & Data ,est 1996, is centrally located to … Continue reading

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Avaya IP Office Phone System Support Help

Did your company buy an IP Office phone system and now you are in charge of programming changes?  We can help. Telcom & Data, an Authorized Avaya business Partner, provides complete support on IP Office and VoiceMail Pro. From simple … Continue reading

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Nortel Phone Support Not Hard To Get?

Nortel Phone Support Not Hard To Get?  We receive many calls everyday from Nortel phone system users looking for support help. Nortel filed for bankruptcy back in 2009 and Avaya ended up purchasing the company.  Support for Nortel manufactured system … Continue reading

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Avaya Announces End Of Support of all Merlin Phone Systems

We received several calls from customers this past week looking for support on their Merlin phone system stating they had received letters from Avaya announcing the end of support for their Merlin phone systems. We decided to check on the … Continue reading

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Avaya Loses Battle Over 3rd Party Maintenance Support

After 8 years of battling and a 6 month court hearing ,  a U.S. District Court in Camden, New Jersey jury has found that telecom manufacturer Avaya violated federal antitrust laws.  What that means to Avaya customers worldwide that use Avaya support services is that they … Continue reading

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Telcom & Data Introduces On-Sight and Remote Support for Avaya Phone System Customers

Telcom & Data, a leader in business phone systems, is pleased to offer Avaya phone system support. The company provides affordable on-site and remote services for all Avaya phone systems including Merlin, Merlin Legend, Merlin Magix, Partner ACS, IP Office, … Continue reading

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